I assume you have the laptop. go to start, run, then type in dxdiag. All specs will come up.
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What are the specs of this laptop packard bell easynote mit-rhea-c?Cant find help?
Get your power supply checked out I had the same problem bought a new battery and it did not resolve the problem found out the connections on the power supply were damaged bought a new power supply and that resolved the problem still have 2 batteries though if you email the power supply manufacturers they will give you a distributer in the uk or what country you are in but do get it checked out first I don't rate packard bells good at all for backup service use a local computer repair shop hope this helps
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